This category is for managing your business. As our business grows, so does the need to standardize our business environment.
- Cost: $195.00This course will provide participants with the foundations to begin using lean process improvement and quality management techniques to transform their business.
- Cost: $195.00
- Cost: $195.00
- This training will help teach managers how to manage the customer service efforts of their business. Participants will identify ways to establish links between excellence in customer service and business practices and policies. They will also develop the skills and practices that are essential elements of a customer service focused manager and recognize what employees are looking for to be truly engaged. They will also learn to recognize who their customers are and what they are looking for and develop strategies for creating engaged employees and satisfied customers. (7 hours)
